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	<title>Comments on: Customer Care &#8211; A Rare Breed</title>
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	<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html</link>
	<description>Online Money Minus The BS</description>
	<lastBuildDate>Sun, 18 Jul 2010 11:26:36 -0500</lastBuildDate>
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		<title>By: Michelle</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-939</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Fri, 01 Jan 2010 13:22:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-939</guid>
		<description>Congrats on your first sale Kimberly that is fantastic news! Glad to know that my book has helped you.

My level of HTML and PHP knowledge is quite limited but then you don&#039;t really need to know much to be able to &#039;handle&#039; it, AKA make it do what you want, and that &#039;little bit&#039; you need to know will be touched on in my upcoming program yes. For now how about you send me the link to the site via the &lt;a href=&quot;http://www.michelle-adams.com/contact&quot; rel=&quot;nofollow&quot;&gt;contact page&lt;/a&gt; and I&#039;ll have a look at it for you. I just need the link at this early stage. Your buyer might be using an old version of IE which is used less and less but I can understand that they are probably worrying about it so I&#039;ll look at it quickly for you. Artisteer can be finicky in IE especially if you haven&#039;t installed their upgrades. Make sure you&#039;ve updated your version which is free as far as I know. 

Congrats again on your site sale, that is so fantastic to hear!</description>
		<content:encoded><![CDATA[<p>Congrats on your first sale Kimberly that is fantastic news! Glad to know that my book has helped you.</p>
<p>My level of HTML and PHP knowledge is quite limited but then you don&#8217;t really need to know much to be able to &#8216;handle&#8217; it, AKA make it do what you want, and that &#8216;little bit&#8217; you need to know will be touched on in my upcoming program yes. For now how about you send me the link to the site via the <a href="http://www.michelle-adams.com/contact" rel="nofollow">contact page</a> and I&#8217;ll have a look at it for you. I just need the link at this early stage. Your buyer might be using an old version of IE which is used less and less but I can understand that they are probably worrying about it so I&#8217;ll look at it quickly for you. Artisteer can be finicky in IE especially if you haven&#8217;t installed their upgrades. Make sure you&#8217;ve updated your version which is free as far as I know. </p>
<p>Congrats again on your site sale, that is so fantastic to hear!</p>
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		<title>By: Kimberly</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-910</link>
		<dc:creator>Kimberly</dc:creator>
		<pubDate>Wed, 30 Dec 2009 02:28:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-910</guid>
		<description>Hi, Michelle
I sold my first blog in December!  Your book was very helpful, and helped me get my feet wet.  I have run into a small problem though.  Not understanding HTML and PHP is still a problem - are you going to teach about this in your course?  I used the Artisteer theme, and the buyer has emailed me that the sidebar drops to the bottom when viewed in IE (but not Firefox).  I would love your guidance on where to go for an answer to this problem, as my lack of HTML/PHP knowledge is not good (I have already posted to the artisteer forum and to wordpress.org, but haven&#039;t gotten the help needed.  Thanks!</description>
		<content:encoded><![CDATA[<p>Hi, Michelle<br />
I sold my first blog in December!  Your book was very helpful, and helped me get my feet wet.  I have run into a small problem though.  Not understanding HTML and PHP is still a problem &#8211; are you going to teach about this in your course?  I used the Artisteer theme, and the buyer has emailed me that the sidebar drops to the bottom when viewed in IE (but not Firefox).  I would love your guidance on where to go for an answer to this problem, as my lack of HTML/PHP knowledge is not good (I have already posted to the artisteer forum and to wordpress.org, but haven&#8217;t gotten the help needed.  Thanks!</p>
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		<title>By: Michelle</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-864</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Sun, 13 Dec 2009 08:40:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-864</guid>
		<description>Sunshine it&#039;s wonderful to hear you&#039;ve been making progress. 

I&#039;m happy to take a look at your sites, I just can&#039;t promise how quickly I&#039;ll get back to you but I&#039;ll do my best to respond within a few days....although I do have a couple of others with a similar request in front of you. 

Feel free to send me the urls, you can do that through my &lt;a href=&quot;http://www.michelle-adams.com/contact&quot; rel=&quot;nofollow&quot;&gt;contact page here&lt;/a&gt;. 

Thanks for leaving your feedback, it means a lot to me.</description>
		<content:encoded><![CDATA[<p>Sunshine it&#8217;s wonderful to hear you&#8217;ve been making progress. </p>
<p>I&#8217;m happy to take a look at your sites, I just can&#8217;t promise how quickly I&#8217;ll get back to you but I&#8217;ll do my best to respond within a few days&#8230;.although I do have a couple of others with a similar request in front of you. </p>
<p>Feel free to send me the urls, you can do that through my <a href="http://www.michelle-adams.com/contact" rel="nofollow">contact page here</a>. </p>
<p>Thanks for leaving your feedback, it means a lot to me.</p>
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		<title>By: Sunshine</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-829</link>
		<dc:creator>Sunshine</dc:creator>
		<pubDate>Mon, 07 Dec 2009 18:29:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-829</guid>
		<description>Michelle,

Your experiences as a business person are getting richer as time goes by.  I appreciate your tips and resources.

Since I&#039;ve first started reading your blog, I&#039;ve become a bit better a creating niche blogs which rank pretty well, and that does quite ok in earning adsense and amazon commission too.  I would like to build up the nerve to begin selling these type of sites.

When you have a moment, may I show you a few for your feedback to see if they are viable in your estimation?

Thanks</description>
		<content:encoded><![CDATA[<p>Michelle,</p>
<p>Your experiences as a business person are getting richer as time goes by.  I appreciate your tips and resources.</p>
<p>Since I&#8217;ve first started reading your blog, I&#8217;ve become a bit better a creating niche blogs which rank pretty well, and that does quite ok in earning adsense and amazon commission too.  I would like to build up the nerve to begin selling these type of sites.</p>
<p>When you have a moment, may I show you a few for your feedback to see if they are viable in your estimation?</p>
<p>Thanks</p>
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		<title>By: Michelle</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-863</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Mon, 07 Dec 2009 08:37:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-863</guid>
		<description>Great to know you&#039;re finding the content here useful, thanks for stopping by Katrina. :)</description>
		<content:encoded><![CDATA[<p>Great to know you&#8217;re finding the content here useful, thanks for stopping by Katrina. <img src='http://www.michelle-adams.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Katrina Halili</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-828</link>
		<dc:creator>Katrina Halili</dc:creator>
		<pubDate>Mon, 07 Dec 2009 08:34:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-828</guid>
		<description>Hello there! I have just visited our site and it&#039;s nice. I am a neophyte &quot;make money&quot; blogger and found this to be very helpful. I enjoy reading your site and getting a lot of lessons from it. Nice one Michelle!</description>
		<content:encoded><![CDATA[<p>Hello there! I have just visited our site and it&#8217;s nice. I am a neophyte &#8220;make money&#8221; blogger and found this to be very helpful. I enjoy reading your site and getting a lot of lessons from it. Nice one Michelle!</p>
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		<title>By: Michelle</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-862</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Sun, 06 Dec 2009 19:58:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-862</guid>
		<description>Glad to know you&#039;re finding plenty of useful info here Tola, thanks for the feedback. :)

Yes, Audrey&#039;s idea is a very good one especially given we &lt;em&gt;all&lt;/em&gt; want unique fresh content as you mention. 

I&#039;m close to opening a membership which will cover niche selection and so much more. ;) Meanwhile, you can use some ideas I covered in my free ebook, &lt;a href=&quot;http://www.michelle-adams.com/virtual-real-estate.html&quot; rel=&quot;nofollow&quot;&gt;QuikCash Convertor&lt;/a&gt;. One of the best ways to get ideas is view the &lt;a href=&quot;http://flippa.com/buy-websites?filterby=listings-sold&quot; rel=&quot;nofollow&quot;&gt;Just Sold&lt;/a&gt; page at Flippa and the &lt;a href=&quot;http://flippa.com/buy-websites?filterby=listings-latest&quot; rel=&quot;nofollow&quot;&gt;New Listings&lt;/a&gt; with early bids, this can give you an idea of what&#039;s hot if you take the time to do a little analysis.</description>
		<content:encoded><![CDATA[<p>Glad to know you&#8217;re finding plenty of useful info here Tola, thanks for the feedback. <img src='http://www.michelle-adams.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Yes, Audrey&#8217;s idea is a very good one especially given we <em>all</em> want unique fresh content as you mention. </p>
<p>I&#8217;m close to opening a membership which will cover niche selection and so much more. <img src='http://www.michelle-adams.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />  Meanwhile, you can use some ideas I covered in my free ebook, <a href="http://www.michelle-adams.com/virtual-real-estate.html" rel="nofollow">QuikCash Convertor</a>. One of the best ways to get ideas is view the <a href="http://flippa.com/buy-websites?filterby=listings-sold" rel="nofollow">Just Sold</a> page at Flippa and the <a href="http://flippa.com/buy-websites?filterby=listings-latest" rel="nofollow">New Listings</a> with early bids, this can give you an idea of what&#8217;s hot if you take the time to do a little analysis.</p>
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		<title>By: Tola</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-824</link>
		<dc:creator>Tola</dc:creator>
		<pubDate>Sun, 06 Dec 2009 19:57:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-824</guid>
		<description>Hello Michelle,

Your site is like a huge treasure chest, where I always find golden nuggets of info to ramp up my online earnings and pointers to life in general too.

I think Audrey nailed it by providing writing services for a small fee (as you know fresh content keeps websites alive). You can also provide ongoing maintenance for the website. Every cent adds up at the end.

I find it hard picking niches to develop for website flipping. Any pointers?

Thanks. Looking forward to your next post.

Cheers!!</description>
		<content:encoded><![CDATA[<p>Hello Michelle,</p>
<p>Your site is like a huge treasure chest, where I always find golden nuggets of info to ramp up my online earnings and pointers to life in general too.</p>
<p>I think Audrey nailed it by providing writing services for a small fee (as you know fresh content keeps websites alive). You can also provide ongoing maintenance for the website. Every cent adds up at the end.</p>
<p>I find it hard picking niches to develop for website flipping. Any pointers?</p>
<p>Thanks. Looking forward to your next post.</p>
<p>Cheers!!</p>
]]></content:encoded>
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		<title>By: Michelle</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-827</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Sun, 06 Dec 2009 18:23:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-827</guid>
		<description>Thanks for your comments Sakana. A continuity membership is worth doing, it&#039;s very important though to ensure you can see a return from it. So either charging a minimum monthly fee and or offer it free if you can be confident in earning commissions and sales from your own products such as a video series on using AWeber. 

One last point is that teaching people is a big responsibility and anyone doing so needs to know what they&#039;re talking about to be able to point people in the right direction.

Thanks for stopping by and leaving a comment. :)</description>
		<content:encoded><![CDATA[<p>Thanks for your comments Sakana. A continuity membership is worth doing, it&#8217;s very important though to ensure you can see a return from it. So either charging a minimum monthly fee and or offer it free if you can be confident in earning commissions and sales from your own products such as a video series on using AWeber. </p>
<p>One last point is that teaching people is a big responsibility and anyone doing so needs to know what they&#8217;re talking about to be able to point people in the right direction.</p>
<p>Thanks for stopping by and leaving a comment. <img src='http://www.michelle-adams.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Sakana</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-823</link>
		<dc:creator>Sakana</dc:creator>
		<pubDate>Sun, 06 Dec 2009 18:22:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-823</guid>
		<description>Brilliant Post!!! A continuity membership program where you either teach them how to market their business or just offering genuine support in different areas promoting it.

Worth to mention, setting up your business correctly in front end  will smooth the back end offers dramatically. 

At the end, You can&#039;t go wrong providing excellent CS, a happy customer is a retuning one.</description>
		<content:encoded><![CDATA[<p>Brilliant Post!!! A continuity membership program where you either teach them how to market their business or just offering genuine support in different areas promoting it.</p>
<p>Worth to mention, setting up your business correctly in front end  will smooth the back end offers dramatically. </p>
<p>At the end, You can&#8217;t go wrong providing excellent CS, a happy customer is a retuning one.</p>
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		<title>By: Michelle</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-826</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Sun, 06 Dec 2009 09:20:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-826</guid>
		<description>Fantastic idea Audrey, very often potential buyers ask where they can get ongoing content from so what you offer would definitely be a good selling point in an auction listing.</description>
		<content:encoded><![CDATA[<p>Fantastic idea Audrey, very often potential buyers ask where they can get ongoing content from so what you offer would definitely be a good selling point in an auction listing.</p>
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		<title>By: Audrey</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-822</link>
		<dc:creator>Audrey</dc:creator>
		<pubDate>Sun, 06 Dec 2009 09:19:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-822</guid>
		<description>I&#039;ve given my site buyers a discount on ongoing writing services.  Very much win-win because they get quality content from an expert at a cheaper rate, and I pick up another writing client.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve given my site buyers a discount on ongoing writing services.  Very much win-win because they get quality content from an expert at a cheaper rate, and I pick up another writing client.</p>
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		<title>By: Michelle</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-825</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Sun, 06 Dec 2009 08:41:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-825</guid>
		<description>Good to know you have a members area underway already. :) This is one of the advantages of selling start up sites, you will come across people who don&#039;t have hosting, and yes those payments are quite a big boost to your earnings, but also they&#039;re in need of guidance which you can either charge a low monthly fee for or offer it free. Eventually newbies will need other services such as AWeber, keyword research tools etc which of course you can legitimately earn commission on your recommendations and offer your members videos, pdfs etc on how to use those tools. The list is endless. ;)</description>
		<content:encoded><![CDATA[<p>Good to know you have a members area underway already. <img src='http://www.michelle-adams.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  This is one of the advantages of selling start up sites, you will come across people who don&#8217;t have hosting, and yes those payments are quite a big boost to your earnings, but also they&#8217;re in need of guidance which you can either charge a low monthly fee for or offer it free. Eventually newbies will need other services such as AWeber, keyword research tools etc which of course you can legitimately earn commission on your recommendations and offer your members videos, pdfs etc on how to use those tools. The list is endless. <img src='http://www.michelle-adams.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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		<title>By: Ruth - Web Career Girl</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-821</link>
		<dc:creator>Ruth - Web Career Girl</dc:creator>
		<pubDate>Sun, 06 Dec 2009 08:39:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-821</guid>
		<description>Totally agree Michelle, I think it makes so much difference. The hosting is a great boost when they buy through your link. I am developing a members area with FAQ and tutorials already to do just what you suggested at the end there. I think it&#039;ll be a great way to save time for me, but also to offer buyers something extra.</description>
		<content:encoded><![CDATA[<p>Totally agree Michelle, I think it makes so much difference. The hosting is a great boost when they buy through your link. I am developing a members area with FAQ and tutorials already to do just what you suggested at the end there. I think it&#8217;ll be a great way to save time for me, but also to offer buyers something extra.</p>
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		<title>By: Michelle</title>
		<link>http://www.michelle-adams.com/customer-care-a-rare-breed.html/comment-page-1#comment-820</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Sun, 06 Dec 2009 07:28:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.michelle-adams.com/?p=1446#comment-820</guid>
		<description>You&#039;re welcome Jen, good luck with your future sales, if you need any help just ask.

Thanks for stopping by and leaving a comment. :)</description>
		<content:encoded><![CDATA[<p>You&#8217;re welcome Jen, good luck with your future sales, if you need any help just ask.</p>
<p>Thanks for stopping by and leaving a comment. <img src='http://www.michelle-adams.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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